Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping time for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces may take 7-14 business days to arrive depending on your location and the size of the item.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom furniture and final sale items are non-returnable.
Are your products covered by a warranty?
Yes, all of our furniture items come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
Do you offer international shipping?
Currently, Gather Here Online ships within the continental United States and Canada. We are working on expanding our delivery options to more countries soon.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home purchases.